Why Choose CCCSOC's Employee Assistance Program?

  1. Services are provided face-to-face at professional sites convenient to the client and new research shows this is far more effective than on-line and telephone programs in improving productivity and resolving employee problems. Initial appointment is scheduled within three business days of the request; emergency, within 24 hours.
  2. Network of 150 professional clinicians within NY Metro Region selecting those best suited to specific needs and proven for CCCSOC for more than 25 years.
  3. Employees, and members of their immediate household, experiencing personal or family problems receive professional assessment and referral services, provided face to face.
  4. In most program agreements, two to three sessions per employee situation are provided at no cost to the client, including assessment, referral and, occasionally, initial treatment. Our affiliate clinicians will make every effort to refer clients needing extended treatment to professionals covered by the employee’s insurance, whenever possible.
  5. On-call emergency assistance is accessible 24 hours per day, 7 days per week.
  6. Supervised employee assistance can be provided upon request with supporting documentation when EAP program participation is mandated by the employer.
  7. CCCSOC are available and responsive in times of an organizational crisis during which we will make every effort to provide services appropriate and responsive for the crisis situation.
  8. Utilizing CCCSOC is more cost effective in providing EAP services than for an employer to maintain its own, in house EAP staff; as we are only retained as needed, for specific competencies. This third party arrangement fully ensures employee’s confidentiality.
  9. CCCSOC provides local accountability as we have for over 25 years in serving the NY Metro Region; committed in numerous ways as evidenced by our ongoing work with and support for: children; families; employees; employers; schools; health care & mental health care providers; social service agencies; government agencies and housing providers.